Privacy Policy

Last updated: 17 June 2026

This policy explains how LUMIORR ("we", "us") collects and uses the personal details you choose to share with us through this website, in line with India's Digital Personal Data Protection (DPDP) Act, 2023. We collect only what we need to respond to your enquiry.

1. Information we collect

When you submit our contact or consultation forms, we collect the details you enter — typically your name, phone number, email address, property/project type, and your message. We do not collect this information unless you choose to send it.

2. Why we use it

• To respond to your enquiry and arrange a consultation, quote, or showroom visit.
• To follow up about the specific products or projects you asked about.

We do not sell your data or use it for unrelated marketing without your consent.

3. Who processes your data

Form submissions are delivered to our team through trusted service providers who process the data on our behalf:

• Web3Forms — securely forwards form submissions to our email inbox.
• Hostinger — hosts this website and our email.

4. How long we keep it

We retain enquiry details only as long as needed to serve you — generally up to 24 months — after which they are deleted, unless you become a customer and we need records for legitimate business or legal reasons.

5. Your rights

You may ask us to access, correct, or delete your personal data, or to withdraw consent at any time. We will act on valid requests promptly.

6. Cookies & tracking

This site does not use advertising or third-party tracking cookies. It stores a small amount of data in your browser only to remember site preferences (for example, that you have already seen the intro animation).